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How do I change my pin?
Banking
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Outgo Card
Call Visa for help with changing your pin, reporting fraudulent charges, or to activate, replace, or freeze your Outgo Debit Card.
How do I activate my new Outgo Card?
Banking
•
Outgo Card
Activate your Outgo Card via the iOS, Android, or web app
How do I cancel, replace, or freeze my card?
Banking
•
Outgo Card
You can use the Outgo iOS, Android, or web app to cancel, replace or freeze your card.
How do I make an ACH transfer to an external account?
Banking
•
Transfers
You can transfer funds out of your Outgo account to an external bank account in the Outgo App.
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Getting started
Joining Outgo
Rates and Fees
Invoicing
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Factoring
Invoice management
Outgo Account
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Invoicing
What is broker factoring concentration?
Factoring
What is my factoring limit?
Factoring
Where can I see my factoring fees?
Factoring
What happens to an invoice if the broker is not approved?
Broker verification
When would Outgo not approve a broker?
Broker verification
What does partial factoring mean?
Factoring
What does factorable balance mean?
Factoring
What do the status' draft, awaiting payment, and paid mean?
Invoice management
How soon will funds be deposited into my account?
Factoring
How do I lower my factoring rate to 1.0%?
Factoring
How do I submit load documents?
Factoring
How can I verify a broker is approved?
Broker verification
Do I have to factor every invoice?
Factoring