How can we help?

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How do I change my pin?
Banking
•
Outgo Card
Call Visa for help with changing your pin, reporting fraudulent charges, or to activate, replace, or freeze your Outgo Debit Card.
How do I activate my new Outgo Card?
Banking
•
Outgo Card
Activate your Outgo Card via the iOS, Android, or web app
How do I cancel, replace, or freeze my card?
Banking
•
Outgo Card
You can use the Outgo iOS, Android, or web app to cancel, replace or freeze your card.
How do I make an ACH transfer to an external account?
Banking
•
Transfers
You can transfer funds out of your Outgo account to an external bank account in the Outgo App.
Getting started
Joining Outgo
Rates and Fees
Invoicing
Broker verification
Factoring
Invoice management
Outgo Account
My Account
Banking
Transfers
Outgo Card
Transactions

Broker verification

What happens to an invoice if the broker is not approved?

If a broker isn’t approved, we’ll still invoice on your behalf.

When would Outgo not approve a broker?

If a broker isn’t approved, it generally means they have a lower credit score.

How can I verify a broker is approved?

You can verify of a broker is approved for factoring when you sign into the iOS, Android, or web application